Federal Student Aid identified an issue recently with 2019-2020 where a C-Flag appears on the ISIR without a corresponding comment code. Please see below for a description of the issue from the FSATech Listserv. Information provided by FSA indicates that instances when the C-Flag indicator appears on the ISIR without a corresponding comment code may be ignored and may be used for awarding if no eligibility conflicts are found. To review the information that was provided in NASFAA News, please see C-Flags Appearing on 2019-20 ISIRs Without Comment Codes
"Federal Student Aid has identified an issue in the 2019-20 cycle where a C-Flag will appear on an Institutional Student Aid Report when no corresponding comment code is present. The Central Processing System has determined that this is due to the comment triggering the C-Flag being suppressed after the C-Flag was applied. Comments are suppressed when data verification indicates that the comment is no longer necessary; in these circumstances, the C-Flag should be suppressed as well. This issue is not present in the 2018-19 cycle."
"Schools may ignore the C-Flag on an ISIR if no corresponding comment codes are present. An ISIR with a C-Flag is still a valid ISIR and can be used for awarding if no eligibility conflicts are found. A change to the processing system is being developed to eliminate this issue and is expected to be in place before the end of the calendar year."
"FSA has reviewed the data imported from the IRS for 2019-20 cycle and has not identified any issues with the IRS Data Retrieval Tool for the 2019-20 cycle."
FSATech Customer Service
StudentForms populates a task for the student if the C-Flag is set and a corresponding comment code is on the ISIR imported into StudentForms. If the C-Flag is set but a corresponding comment code is not on the ISIR a student will not receive a task in StudentForms. A school may choose to use the Student ISIRs export in StudentForms to identify students who have a C-Flag set on their ISIR.
Please note: A school may choose to use the Student ISIRs export in StudentForms to identify students who have a C-Flag set on their ISIR. This export only identifies if the student has the SAR C-Flag field set to Y on the ISIR, it does not identify the specific comment code associated to the C-Flag. The school would need to use this report along with other information in either their SIS/FAM or may use it with the ISIR imports and/or outstanding student tasks in StudentForms to identify students who may have the SAR C-Flag but does not have a corresponding comment code.
CampusLogic has reached out to ED to determine if an electronic announcement will be sent out with more information and will update this issue once more information is made available.
Please note: This announcement is not meant as regulatory guidance or advice to a school. It is the responsibility of the institution to ensure that the implementation, configuration, updates to, and utilization of the tool set purchased from CampusLogic are meeting Federal and State regulatory requirements/sub regulatory guidance, institutional polices, and accrediting body standards and requirements.