campuslogicinc

Overview 1

• Platform Management Overview

Release Notes 22

• Release Notes June 29th, 2021
• Release Notes April 20th, 2021
• Release Notes March 17th, 2021
• Release Notes January 15th, 2021
• Release Notes November 20th, 2020

See all 22 articles

General - User Management 6

• Employee Management
• User Management Import
• Employee Roles
• Search Users
• User Profile Page

See all 6 articles

Integration Settings 11

• Credentials Management
• Data Fields
• File Imports
• School SIS Data Import
• Scholarship Data Import

See all 11 articles

Reports 1

• Unsubscription Count

Settings 2

• Platform Communications
• Platform Settings

Video Content 0

Frequently Asked Questions (FAQ) 1

• Important IE11 Update for CampusLogic Products

Release Notes 39

• Release Notes July 26th, 2021
• Release Notes April 30th, 2021
• Release Notes April 21st, 2021
• Release Notes April 13th, 2021
• Release Notes April 5th, 2021

See all 39 articles

Setup 15

• Onboarding Checklist
• Basic Configuration
• Communications
• Integration Settings
• Proper Configuration for Email delivery

See all 15 articles

Admin Features 10

• ISIR Imports
• ISIR Corrections - Queuing ISIR Correction Files
• ISIR Corrections - Batch and Download Correction Files
• ISIR Corrections File Review Transaction Process
• ISIR Corrections - Rejected Correction Files from CPS

See all 10 articles

Student Users and Parent Users 24

• Student - Initial Notification to Log Into StudentForms
• Student - Login and Create Account
• Student - C Codes and Rejects That Prevent Account Creation
• Student (DSO) - Username and Password Requirements
• Student - Account Creation Error Messages

See all 24 articles

School User Overview 10

• School User Login
• School User - Profile/Account Self Management
• StudentForms School User Navigation
• Subsequent ISIR Workflow
• File Review Workflow

See all 10 articles

Student Transaction and Review 11

• Review Document Screen Overview
• Document Statuses
• Waiving Student Tasks
• Rejecting a Document
• Viewing Student Tasks

See all 11 articles

Document Review 3

• Document Review - Missing Pages
• Document Review - Document Value Field Names/ISIR Field Names Translation
• Document Review - Document Values Typing in Backwards

Appeals 11

• Appeals - Request SAP Appeal
• Appeals - Viewing Appeal Transaction
• Appeals - Reviewing SAP Appeal
• Appeals - Appeal Screen Overview
• Appeals - Completing SAP Review

See all 11 articles

Video Training 24

• StudentForms Process - Webinar
• StudentForms Basic Setup - Webinar
• StudentForms Appeals - Webinar
• StudentForms Hands on Training - Webinar
• StudentForms Dependent Student Example - Webinar

See all 24 articles

Student Rollout Kit 4

• Email Communication
• Social Media Communication
• Digital Communication
• Print Communication

Reports 16

• Transaction Aging Report
• Transaction Status Aging
• Transaction Activity Report
• Data Exports - V4/V5 Reports
• Data Exports - Identity Verification Results - V4/V5 Report

See all 16 articles

Frequently Asked Questions (FAQ) 64

• Account Activity Shows Document Uploaded Without Document
• Switching Account for California Student with both Cal Dream ISIR and Federal ISIR
• How can a school user request additional documentation from the student?
• How do I find out what the comment code numbers refer to?
• What browsers are supported?

See all 64 articles

Support 7

• If a school user or student is experiencing an issue with StudentForms, what should be done?
• What hours can support be contacted by phone?
• Who can submit a support ticket for StudentForms?
• How can a support ticket be submitted?
• What information should be included in a ticket?

See all 7 articles

2019 Release Notes (Archive) 38

• Release Notes December 17th, 2019
• Release Notes December 4th, 2019
• Release Notes November 20th, 2019
• Release Notes October 30th, 2019
• Release Notes October 23rd, 2019

See all 38 articles

2017 Release Notes (Archive) 20

• Release Notes November 11, 2017
• Release Notes November 2, 2017
• 18-19 New Award Year Release - October 30th, 2017
• Release Notes October 2, 2017
• Release Notes September 9th, 2017

See all 20 articles

2016 Release Notes (Archive) 24

• Release Notes December 22nd 2016
• Release Notes November 9th, 2016
• Release Notes October 20th, 2016
• Release Notes October 13, 2016
• Release Notes for October 6th, 2016

See all 24 articles

Release Notes 47

• Release Notes September 15th, 2021
• Release Notes August 30th, 2021
• Release Notes August 17th, 2021
• Release Notes August 2nd, 2021
• Release Notes May 26th, 2021

See all 47 articles

Overview 16

• Scholarship Planning Video Series
• Scholarship Matching Rules Video Series
• Review Process Video Series
• Application Based Awarding Video Series
• Direct Awarding Video Series

See all 16 articles

Setup 16

• Getting Started
• ScholarshipUniverse Roles
• Basic Settings
• Organizations/Departments
• Import: Organizations/Departments

See all 16 articles

Plan 18

• Cycles
• Score Cards
• Applications
• Application Methods
• Scholarships

See all 18 articles

Review 7

• Manage Committees
• Import: Committees
• Import: Committee Members
• Manage Pools
• Review Applications

See all 7 articles

Award 7

• Award Views
• Import: Scholarship Awards
• SmartRanks
• Manage Awards
• Review and Approve Thank You Letters

See all 7 articles

Student Profile 8

• Student Profile > Action Required
• Student Profile > Student Data
• Student Profile > Matching Answers
• Student Profile > Scholarships
• Student Profile > Applications

See all 8 articles

Reporting 18

• School Dashboard
• External Scholarship Volume
• Incomplete Application Report
• Internal Application Details
• Internal Application Volume Report

See all 18 articles

Student Experience 6

• Student Experience: Scholarships (list and view); Internal Vs.External
• Student Experience: Applications
• Student Experience: My Documents
• Student Dashboard
• Weekly Scholarship Newsletter

See all 6 articles

Donor Portal 5

• Donor Portal
• Donor Portal Dashboard
• Donor Portal Scholarships
• Donor Portal Thank Yous
• Donor Contact Us

Student Rollout Kit 3

• Email & Text Alerts Communication
• Social Media Communications
• Print Communications

Frequently Asked Questions (FAQ) 4

• How can I change whether a scholarship is renewable?
• Pool Builder FAQ
• How does ScholarshipUniverse handle prohibited eligibility criteria?
• How to Transition from Blackbaud Award to ScholarshipUniverse

Release Note Archive 2019 54

• Release Notes December 18th, 2019
• Release Notes December 10th, 2019
• Release Notes November 26th, 2019
• Release Notes November 14th, 2019
• Release Notes October 28th, 2019

See all 54 articles

Release Notes 17

• Release Notes August 19th, 2021
• Release Notes April 2nd, 2021
• Release Notes March 25th, 2021
• Release Notes January 15th, 2021
• Release Notes October 26th, 2020

See all 17 articles

Overview 4

• Dashboard and Navigation
• CampusCommunicator User Roles
• Create New User to CampusCommunicator Admin Portal
• Communication and Application Settings

Import & Actions 7

• Vertical Import File Specifications
• Display a Specific Template for Authenticated Student Users
• Import Files Page and File Details Page
• Test Mode
• Advanced Search

See all 7 articles

Sample templates 4

• Award Letter Templates
• Debt Letter Templates
• Merit Letter Templates
• Satisfactory Academic Progress (SAP) Letters

Frequently Asked Questions (FAQ) 0

Release Notes 27

• Release Notes September 15th, 2021
• Release Notes August 31st, 2021
• Release Notes May 24th, 2021
• Release Notes May 12th, 2021
• Release Notes April 28th, 2021

See all 27 articles

Overview 7

• VirtualAdvisor Student Experience Video Series
• Setting Up Virtual Advisor Video Series
• Content Management and Bot Training Video Series
• Two-Way Conversations Video Training Series
• StudentAdvisor Roles

See all 7 articles

Advising 7

• Advising: Live Conversations
• View Conversations
• VirtualAdvisor to School Advisor Handoff
• Advising: Awaiting Advisor & My Conversations
• Managing Sensitive Information

See all 7 articles

VirtualAdvisor 14

• Manage Content
• VirtualAdvisor Content Guidelines & Best Practices
• VirtualAdvisor Voice and Tone
• Add/Edit Question and Response
• Multi-Turn Help Content

See all 14 articles

Reporting 1

• SMS Outreach Usage Report

Student Experience 1

• VirtualAdvisor for Students

Settings & Setup 10

• Basic Settings
• VirtualAdvisor Embed Code Snippet
• Categories
• Category Permissions
• Institution Data Fields

See all 10 articles

Release Notes 4

• Release Notes June 5th, 2019
• Release Notes April 8th, 2019
• Release Notes November 18, 2016
• Release Notes May 12, 2016

Overview 8

• Quick Introduction and First Login
• Galleries
• Insight Page
• Quick Query
• Manual Import ISIR

See all 8 articles

Video Trainings 1

• CampusMetrics School Administrator - Webinar

Frequently Asked Questions (FAQ) 0

Video Trainings 1

• ClearCost Testing - Webinar

Release Notes 12

• Release Notes January 22th, 2020
• Release Notes December 17th, 2019
• Release Notes November 20th, 2019
• Release Notes November 12th, 2019
• Release Notes October 17th, 2019

See all 12 articles

Overview 4

• Site Setup
• Private Launch
• Soft Launch
• Advisor Training

Frequently Asked Questions (FAQ) 1

• Frequently Asked Questions (FAQ)

Overview 5

• CampusLogic Integration Services Overview
• CampusLogic Services Authentication
• CampusLogic Service Operations
• Event Notifications
• CL Connect Foundational Requirements and Quick Setup

Single Sign-on (SSO) 5

• SSO
• Client SSO Claims Requirements
• How do I trouble shoot problems with my integrations?
• CAS Extended Attributes
• SSO Best Practices Guide

API Integrations - No CL Connect 4

• Client Integration Using Salesforce/Apex
• Award Letter API - Secure Token Service
• Award Letter API Calls - AL Import Guide
• Award Letter API Calls - AL PDF Guide

CL Connect - Basic Setup 9

• Windows Server IIS Install & Configuration
• Download CL Connect
• SQL Server Express LocalDB Install
• .NET 4.5+ Install
• File Path Permissions

See all 9 articles

CL Connect - SMTP Integration Setup 1

• SMTP Setup

CL Connect - SF ISIR Integrations 5

• Create/Identify Network Folders
• Configure CL Connect - ISIR Upload
• ISIR Upload Testing
• Configure CL Connect - ISIR Corrections
• ISIR Corrections Testing

CL Connect - SF SIS Integrations 21

• Set Up Firewall Rules for CL Connect
• Establish Public DNS for CL Connect and Install Valid SSL Certificate
• Install ODBC Drivers and Create a DSN
• Configure Incoming API Credentials and CL Connect URL
• API Integration - CL Connect

See all 21 articles

CL Connect - SF Document Imaging System Integrations 5

• Map Document Names in StudentForms
• Create/Identify Network Folders
• Configure CL Connect - Document Imaging
• File Definitions
• Document Imaging Testing

CL Connect - CampusCommunicator Integrations 8

• Import Files and File Details
• CampusCommunicator File Specifications (Vertical)
• Create/Identify Network Folders
• CampusCommunicator Upload
• CampusCommunicator Print Batch Processing

See all 8 articles

CL Connect - Bulk Action Import 4

• Bulk Action Import Overview (Read First)
• Bulk Action CL Connect Configuration
• Bulk Action File Layout
• How to Monitor Status of a CL Connect Bulk Action

CL Connect - Document Imports 3

• Document Imports
• Document Imports Testing
• Document Imports File Format and Process

CL Connect - ScholarshipUniverse (SU) Integrations 3

• SIS Integration Overview
• CL Connect DataFile Upload Documentation for SU
• Banner - SU Stored Procedure

CL Connect - VirtualAdvisor (VA) Integrations 3

• CL Connect DataFile Upload Documentation for VA
• StudentAdvisor Events
• VirtualAdvisor Data Imports

DataFile Export Documentation 2

• Banner Export Example
• PowerFAIDs Export Example

CL Connect - Frequently Asked Questions (FAQ's) 14

• CL Connect Minimum & Recommended System Requirements
• Upgrading CL Connect
• Running Multiple Instances of CL Connect Concurrently
• Powershell Script Test Network Communication
• CampusCommunicator Network Diagnostic

See all 14 articles

CL Connect Release Notes 1

• CL Connect Release Notes 3-9-2020

AwardLetter File Mapping Upload 1

• AwardLetter Item Mapping Import Settings

FAQ's 11

• appSettings
• mailSettings
• smtpSettings
• Event Property Values
• eventNotifications

See all 11 articles

Getting Started 2

• Getting Started
• Navigating AutoReconciliation

Importing Files 5

• SAS File Format
• Changing SAS Options in COD
• SIS File Format
• Importing Files
• Reconciliation Results Report

Support 1

• Support

FAQs 28

• What is reconciliation?
• How often should a school reconcile?
• How is AutoReconciliation different from DL Tools?
• Is it safe to upload my COD and SIS files into AutoReconciliation?
• What security is in place to protect the information being uploaded?

See all 28 articles

File Format Requirements 1

• SIS/FAM File Format Requirements

Sample Reports 1

• Sample Report

Overview 0

Data Management 1

• Uploading Data Through the College Portal

Video Trainings 7

• Managing Territory & Student Outreach in the RaiseMe Portal - Webinar
• Understanding RaiseMe's Student Data & Segmenting - Webinar
• Overview of RaiseMe's Proprietary Lead Score
• How to Use the RaiseMe Portal to Message Students
• RaiseMe Overview

See all 7 articles

Features 1

• Build Campaigns with RaiseMe

Implementation & Integration 2

• Implementation Resources
• Integration Resources

Product Webinars & Training Videos 16

• StudentForms Process - Webinar
• StudentForms Basic Setup - Webinar
• StudentForms Appeals - Webinar
• StudentForms Hands on Training - Webinar
• StudentForms Dependent Student Example - Webinar

See all 16 articles

Student Rollout Kits 7

• StudentForms Email Communication
• StudentForms Social Media Communication
• StudentForms Digital Communication
• StudentForms Print Communication
• ScholarshipUniverse Email & Text Alerts Communication

See all 7 articles