Overview 1

• Platform Management Overview

Release Notes 18

• Release Notes November 20th, 2020
• Release Notes September 9th, 2020
• Release Notes August 25th, 2020
• Release Notes August 10th, 2020
• Release Notes July 30th, 2020

See all 18 articles

General - User Management 6

• Employee Management
• User Management Import
• Employee Roles
• Search Users
• User Profile Page

See all 6 articles

Integration Settings 4

• Credentials Management
• Deactivate User Data Import
• Archive Student Answers Import
• Data Fields

Reports 1

• Unsubscription Count

Settings 2

• Platform Communications
• Platform Settings

Video Content 0

Frequently Asked Questions (FAQ) 1

• Important IE11 Update for CampusLogic Products

Release Notes 27

• Release Notes November 18th, 2020
• Release Notes November 11th, 2020
• Release Notes October 15th, 2020
• 2021-2022 New Award Year Release - September 24th, 2020
• Release Notes September 15th, 2020

See all 27 articles

Setup 15

• Onboarding Checklist
• Basic Configuration
• Communications
• Integration Settings
• Proper Configuration for Email delivery

See all 15 articles

Admin Features 10

• ISIR Imports
• ISIR Corrections - Queuing ISIR Correction Files
• ISIR Corrections - Batch and Download Correction Files
• ISIR Corrections File Review Transaction Process
• ISIR Corrections - Rejected Correction Files from CPS

See all 10 articles

Student Users and Parent Users 24

• Student - Initial Notification to Log Into StudentForms
• Student - Login and Create Account
• Student - C Codes and Rejects That Prevent Account Creation
• Student (DSO) - Username and Password Requirements
• Student - Account Creation Error Messages

See all 24 articles

School User Overview 10

• School User Login
• School User - Profile/Account Self Management
• StudentForms School User Navigation
• Subsequent ISIR Workflow
• File Review Workflow

See all 10 articles

Student Transaction and Review 11

• Review Document Screen Overview
• Document Statuses
• Waiving Student Tasks
• Rejecting a Document
• Viewing Student Tasks

See all 11 articles

Document Review 2

• Document Review - Missing Pages
• Document Review - Document Values Typing in Backwards

Appeals 11

• Appeals - Request SAP Appeal
• Appeals - Viewing Appeal Transaction
• Appeals - Reviewing SAP Appeal
• Appeals - Appeal Screen Overview
• Appeals - Completing SAP Review

See all 11 articles

Video Training 18

• Student Create Account Session
• Student Username Recovery and Password Reset
• Student Experience: Navigation Overview
• Student Experience: Completing Tasks
• Student Experience: Parent E-Signature

See all 18 articles

Reports 16

• Transaction Aging Report
• Transaction Status Aging
• Transaction Activity Report
• Data Exports - V4/V5 Reports
• Data Exports - Identity Verification Results - V4/V5 Report

See all 16 articles

Frequently Asked Questions (FAQ) 62

• Account Activity Shows Document Uploaded Without Document
• Switching Account for California Student with both Cal Dream ISIR and Federal ISIR
• How can a school user request additional documentation from the student?
• How do I find out what the comment code numbers refer to?
• What browsers are supported?

See all 62 articles

Support 7

• If a school user or student is experiencing an issue with StudentForms, what should be done?
• What hours can support be contacted by phone?
• Who can submit a support ticket for StudentForms?
• How can a support ticket be submitted?
• What information should be included in a ticket?

See all 7 articles

2019 Release Notes (Archive) 38

• Release Notes December 17th, 2019
• Release Notes December 4th, 2019
• Release Notes November 20th, 2019
• Release Notes October 30th, 2019
• Release Notes October 23rd, 2019

See all 38 articles

2017 Release Notes (Archive) 20

• Release Notes November 11, 2017
• Release Notes November 2, 2017
• 18-19 New Award Year Release - October 30th, 2017
• Release Notes October 2, 2017
• Release Notes September 9th, 2017

See all 20 articles

2016 Release Notes (Archive) 24

• Release Notes December 22nd 2016
• Release Notes November 9th, 2016
• Release Notes October 20th, 2016
• Release Notes October 13, 2016
• Release Notes for October 6th, 2016

See all 24 articles

Release Notes 29

• Release Notes November 20th, 2020
• Release Notes November 16th, 2020
• Release Notes November 5th, 2020
• Release Notes October 29th, 2020
• Release Notes October 22nd, 2020

See all 29 articles

Overview 10

• How Questions Work
• Application Method - How Will Your Scholarship Flow?
• Awards Flow
• Planning Job Aid Template
• Review Overview Job Aid Template

See all 10 articles

Setup 16

• Getting Started
• ScholarshipUniverse Roles
• Basic Settings
• Organizations/Departments
• Import: Organizations/Departments

See all 16 articles

Plan 17

• Cycles
• Score Cards
• Applications
• Application Methods
• Scholarships

See all 17 articles

Review 7

• Manage Committees
• Import: Committees
• Import: Committee Members
• Manage Pools
• Review Applications

See all 7 articles

Award 7

• Award Views
• Import: Scholarship Awards
• SmartRanks
• Manage Awards
• Review and Approve Thank You Letters

See all 7 articles

Reporting 17

• School Dashboard
• External Scholarship Volume
• Incomplete Application Report
• Internal Application Details
• Internal Application Volume Report

See all 17 articles

Student Experience 6

• Student Experience: Scholarships (list and view); Internal Vs.External
• Student Experience: Applications
• Student Experience: My Documents
• Student Dashboard
• Weekly Scholarship Newsletter

See all 6 articles

Student Profile 8

• Student Profile > Action Required
• Student Profile > Student Data
• Student Profile > Matching Answers
• Student Profile > Scholarships
• Student Profile > Applications

See all 8 articles

Frequently Asked Questions (FAQ) 1

• How does ScholarshipUniverse handle prohibited eligibility criteria?

Release Note Archive 2019 54

• Release Notes December 18th, 2019
• Release Notes December 10th, 2019
• Release Notes November 26th, 2019
• Release Notes November 14th, 2019
• Release Notes October 28th, 2019

See all 54 articles

Release Notes 12

• Release Notes October 26th, 2020
• Release Notes August 20th, 2020
• Release Notes August 18th, 2020
• Release Notes April 7th, 2020
• Release Notes April 2nd, 2020

See all 12 articles

Overview 4

• Dashboard and Navigation
• AwardLetter User Roles
• Create New User to AwardLetter Admin Portal
• Communication and Application Settings

Import & Actions 7

• Vertical Import File Specifications
• Display a Specific Template for Authenticated Student Users
• Import Files Page and File Details Page
• Test Mode
• Advanced Search

See all 7 articles

Sample templates 5

• Award Letter Standard Template
• FATV Plugin Template
• My Financial Aid Plan - MFAP Example
• Rivier Sample Award Letter
• Concordia St. Paul Sample Award Letter

Frequently Asked Questions (FAQ) 0

Release Notes 12

• Release Notes November 19th, 2020
• Release Notes November 12th, 2020
• Release Notes October 28th, 2020
• Release Notes October 16th, 2020
• Release Notes October 7th, 2020

See all 12 articles

Overview 3

• StudentAdvisor Roles
• VirtualAdvisor Content Workflow
• StudentAdvisor Dashboard

Settings & Setup 5

• Basic Settings
• Category Permissions
• Institution Data Fields
• Ingest FAQ
• StudentAdvisor Events

Advising 5

• Advising: Live Conversations
• View Conversations
• VirtualAdvisor to School Advisor Handoff
• Advising: Awaiting Advisor & My Conversations
• Managing Sensitive Information

VirtualAdvisor 9

• Manage Content
• Add/Edit Question and Response
• Override Global Content
• Training Workflow - No Response Provided
• Training Workflow - Low Confidence Response

See all 9 articles

Reporting 0

Student Experience 1

• VirtualAdvisor for Students

Release Notes 4

• Release Notes June 5th, 2019
• Release Notes April 8th, 2019
• Release Notes November 18, 2016
• Release Notes May 12, 2016

Overview 8

• Quick Introduction and First Login
• Galleries
• Insight Page
• Quick Query
• Manual Import ISIR

See all 8 articles

Frequently Asked Questions (FAQ) 0

Release Notes 12

• Release Notes January 22th, 2020
• Release Notes December 17th, 2019
• Release Notes November 20th, 2019
• Release Notes November 12th, 2019
• Release Notes October 17th, 2019

See all 12 articles

Overview 4

• Site Setup
• Private Launch
• Soft Launch
• Advisor Training

Frequently Asked Questions (FAQ) 1

• Frequently Asked Questions (FAQ)

Overview 5

• CampusLogic Integration Services Overview
• CampusLogic Services Authentication
• CampusLogic Service Operations
• Event Notifications
• CL Connect Foundational Requirements and Quick Setup

Single Sign-on (SSO) 5

• SSO
• Client SSO Claims Requirements
• How do I trouble shoot problems with my integrations?
• CAS Extended Attributes
• SSO Best Practices Guide

API Integrations - No CL Connect 4

• Client Integration Using Salesforce/Apex
• Award Letter API - Secure Token Service
• Award Letter API Calls - AL Import Guide
• Award Letter API Calls - AL PDF Guide

CL Connect - Basic Setup 9

• Windows Server 2012 IIS Install & Configuration
• Download CL Connect
• SQL Server Express LocalDB Install
• .NET 4.5 Install
• File Path Permissions

See all 9 articles

CL Connect - SMTP Integration Setup 1

• SMTP Setup

CL Connect - SF ISIR Integrations 5

• Create/Identify Network Folders
• Configure CL Connect - ISIR Upload
• ISIR Upload Testing
• Configure CL Connect - ISIR Corrections
• ISIR Corrections Testing

CL Connect - SF SIS Integrations 19

• Set Up Firewall Rules for CL Connect
• Establish Public DNS for CL Connect and Install Valid SSL Certificate
• Install ODBC Drivers and Create a DSN
• Configure Student Forms - Incoming API credentials and CL Connect URL
• API Integration - CL Connect

See all 19 articles

CL Connect - SF Document Imaging System Integrations 6

• Configure StudentForms - Document Imaging
• Map Document Names in StudentForms
• Create/Identify Network Folders
• Configure CL Connect - Document Imaging
• File Definitions

See all 6 articles

CL Connect - Ccomm Integrations 8

• Import Files and File Details
• CampusCommunicator File Specifications (Vertical)
• Create/Identify Network Folders
• CampusCommunicator Upload
• CampusCommunicator Print Batch Processing

See all 8 articles

CL Connect - Bulk Action Import 4

• Bulk Action Import Overview (Read First)
• Bulk Action CL Connect Configuration
• Bulk Action File Layout
• How to Monitor Status of a CL Connect Bulk Action

CL Connect - SU Integrations 3

• SIS Integration Overview
• CL Connect DataFile Upload Documentation
• Banner - SU Stored Procedure

CL Connect - VirtualAdvisor Integrations 0

DataFile Export Documentation 2

• Banner Export Example
• PowerFAIDs Export Example

CL Connect - Frequently Asked Questions (FAQ's) 17

• CL Connect Minimum & Recommended System Requirements
• Upgrading CL Connect
• What do I enter as the Endpoint URL in StudentForms?
• Why can’t I access CL Connect from outside the server? I click the web page and nothing happens.
• Running Multiple Instances of CL Connect Concurrently

See all 17 articles

CL Connect Release Notes 1

• CL Connect Release Notes 3-9-2020

Document Imports 3

• Document Imports
• Document Imports Testing
• Automated Document Imports

AwardLetter Print 0

AwardLetter File Mapping Upload 1

• AwardLetter Item Mapping Import Settings

FAQ's 11

• appSettings
• mailSettings
• smtpSettings
• Event Property Values
• eventNotifications

See all 11 articles

Getting Started 2

• Getting Started
• Navigating AutoReconciliation

Importing Files 5

• SAS File Format
• Changing SAS Options in COD
• SIS File Format
• Importing Files
• Reconciliation Results Report

Support 1

• Support

FAQs 37

• What is reconciliation?
• How often should a school reconcile?
• Who should be using AutoReconcilation?
• How is AutoReconciliation different from DL Tools?
• How do I sign up to use AutoReconciliation?

See all 37 articles

File Format Requirements 1

• SIS/FAM File Format Requirements

Sample Reports 1

• Sample Report