Overview 1

• Platform Management Overview

Release Notes 11

• Announcing CampusLogic University - Register Now!
• Release Notes June 26th, 2019
• Release Notes June 12th, 2019
• Release Notes May 29th, 2019
• Release Notes May 22nd, 2019

See all 11 articles

General - User Management 6

• Employee Management
• User Management Import
• Employee Roles
• Search Users
• User Profile Page

See all 6 articles

Integration Settings 1

• Credentials Management

Settings 2

• Platform Communications
• Platform Settings

Video Content 0

Frequently Asked Questions (FAQ) 1

• Important IE11 Update for CampusLogic Products

Release Notes 40

• Announcing CampusLogic University - Register Now!
• Release Notes December 17th, 2019
• Release Notes December 4th, 2019
• Release Notes November 20th, 2019
• Release Notes October 30th, 2019

See all 40 articles

Getting Started In StudentForms 5

• Onboarding Checklist - School Admin Users
• Proper Configuration for Email delivery
• Hands On Practice - School Users
• Midyear Onboarding
• Requesting a Year to Date ISIR File

School Admin Users - School Settings 11

• Basic Configuration
• Communications
• Inserting a Link in Email Templates
• Integration Settings
• Documents

See all 11 articles

School Admin Users - Admin Menu 20

• ISIR Imports
• ISIR Imports - California ISIR Process
• ISIR Imports - ISIR File Message Classes
• ISIR Imports - ISIR Import Screen ISIR Processing Status Columns
• ISIR Imports - Exporting ISIR Import Processing Results

See all 20 articles

Student Users and Parent Users 34

• Student - Initial Notification to Log Into StudentForms
• Student - Login and Create Account
• Student - Username Requirements (DSO)
• Student - Password Requirements (DSO)
• Student - Account Creation Error Messages

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School User Overview 24

• School User Login
• School User Login - School User is Also Student
• School User Account - SSO School User Receiving Student Create Account Incorrectly
• School Users - Forgot Username (DSO Only)
• School Users - Password Reset (DSO Only)

See all 24 articles

Student Account Page 8

• Account Page - Unlock Student Account
• Account Page - Update Student ID
• Account Page - View Student Username
• Account Page - Request Transaction
• Account Page - Request Verification

See all 8 articles

Student Transaction Screen 5

• StudentForms Transaction Status
• Transaction Page - Request Additional Documentation
• Viewing Student Account and Transaction Status Information
• Request Information - Default Documents/Tasks Available to Request
• Verification Worksheet Webform Sample

Document Review 15

• Document Review - Review Document Screen Overview
• Document Review - Reviewing Documents Prior to File Review
• When does a student’s documents/file become available for review?
• How can a school user view the documents submitted by a student?
• What are the different document statuses?

See all 15 articles

Student View Tab 7

• Student View - Waiving Tasks and Steps
• Student View - Tasks Not Appearing for New Award Year
• How can a school user see the tasks assigned to a student?
• How does a school user upload the Statement of Educational Purpose into a student’s account?
• How does a school user upload Immigration Status documents or Eligible Non-Citizen Documents into the application?

See all 7 articles

File Review Tab 13

• Admin Override Button
• Smart File Review - Status Column
• File Review - Difference between Smart File Review and Full File Review
• Smart File Review - ISIR Field Statuses
• Smart File Review - ISIR Field Status Not Populated

See all 13 articles

Appeals 9

• Appeals - Request SAP Appeal
• Appeals - Viewing Appeal Transaction
• Appeals - Reviewing SAP Appeal
• Appeals - Appeal Screen Overview
• Appeals - Completing SAP Review

See all 9 articles

Video Training 18

• Student Create Account Session
• Student Username Recovery and Password Reset
• Student Experience: Navigation Overview
• Student Experience: Completing Tasks
• Student Experience: Parent E-Signature

See all 18 articles

Reports 14

• Transaction Aging Report
• Transaction Status Aging
• Transaction Activity Report
• Data Exports - V4/V5 Reports
• Data Exports - Identity Verification Results - V4/V5 Report

See all 14 articles

FAQs 41

• How can a school user request additional documentation from the student?
• How do I find out what the comment code numbers refer to?
• What browsers are supported?
• How often should ISIRs be imported into the system?
• What do I do if I need additional documents from the student after completing the appeal?

See all 41 articles

Support 7

• If a school user or student is experiencing an issue with StudentForms, what should be done?
• What hours can support be contacted by phone?
• Who can submit a support ticket to StudentVerification?
• How can a support ticket be submitted?
• What information should be included in a ticket?

See all 7 articles

2018 Release Note Archive 34

• Release Notes February 22, 2018
• Release Notes December 19, 2018
• Release Notes December 5th, 2018
• Release Notes November 14, 2018
• Release Notes November 6, 2018

See all 34 articles

2017 Release Notes (Archive) 20

• Release Notes November 11, 2017
• Release Notes November 2, 2017
• 18-19 New Award Year Release - October 30th, 2017
• Release Notes October 2, 2017
• Release Notes September 9th, 2017

See all 20 articles

2016 Release Notes (Archive) 24

• Release Notes December 22nd 2016
• Release Notes November 9th, 2016
• Release Notes October 20th, 2016
• Release Notes October 13, 2016
• Release Notes for October 6th, 2016

See all 24 articles

Release Notes 56

• Announcing CampusLogic University - Register Now!
• Release Notes January 9th, 2020
• Release Notes December 18th, 2019
• Release Notes December 10th, 2019
• Release Notes November 26th, 2019

See all 56 articles

Overview 4

• Managing Large Applicant Pools
• Matching Versus Applications Versus SmartRank
• Review Overview Job Aid
• Planning Job Aid Template

Setup 17

• Getting Started
• ScholarshipUniverse Roles
• Basic Settings
• Organizations/Departments
• Import: Organizations/Departments

See all 17 articles

Plan 15

• Cycles
• Score Cards
• Applications
• Application VS Direct Award (Auto-matching)
• Scholarships

See all 15 articles

Review 8

• Manage Committees
• Import: Committees
• Import: Committee Members
• Manage Pools
• Review Applications

See all 8 articles

Award 6

• Award Views
• Manage Awards
• Post Awards
• SmartRanks
• Search Awards

See all 6 articles

Reporting 9

• Incomplete Application Report
• School Dashboard
• Scholarship Code Report
• Matched Not Applied Report
• Question Usage Report

See all 9 articles

Student Experience 5

• Student Experience: Scholarships (list and view); Internal Vs.External
• Student Experience: Applications
• Student Experience: My Documents
• Student Dashboard
• Weekly Scholarship Newsletter

Student Profile 0

Frequently Asked Questions (FAQ) 0

Release Notes 7

• Announcing CampusLogic University - Register Now!
• Release Notes August 16th, 2019
• Release Notes July 17th, 2019
• Release Notes May 9th, 2019
• Release Notes March 21st, 2019

See all 7 articles

Overview 4

• Dashboard and Navigation
• AwardLetter User Roles
• Create New User to AwardLetter Admin Portal
• Communication and Application Settings

Import & Actions 6

• Vertical Import File Specifications
• Import Files Page and File Details Page
• Test Mode
• Advanced Search
• Best Practices for Testing Your AwardLetter File in Sandbox

See all 6 articles

Sample templates 5

• Award Letter Standard Template
• FATV Plugin Template
• My Financial Aid Plan - MFAP Example
• Rivier Sample Award Letter
• Concordia St. Paul Sample Award Letter

Frequently Asked Questions (FAQ) 0

Release Notes 5

• Release Notes June 5th, 2019
• Announcing CampusLogic University - Register Now!
• Release Notes April 8th, 2019
• Release Notes November 18, 2016
• Release Notes May 12, 2016

Overview 8

• Quick Introduction and First Login
• Galleries
• Insight Page
• Quick Query
• Manual Import ISIR

See all 8 articles

Frequently Asked Questions (FAQ) 0

Release Notes 8

• Announcing CampusLogic University - Register Now!
• Release Notes December 17th, 2019
• Release Notes November 20th, 2019
• Release Notes November 12th, 2019
• Release Notes October 17th, 2019

See all 8 articles

Overview 4

• Site Setup
• Private Launch
• Soft Launch
• Advisor Training

Frequently Asked Questions (FAQ) 1

• Frequently Asked Questions (FAQ)

Overview 4

• CampusLogic Integration Services Overview
• CampusLogic Services Authentication
• CampusLogic Service Operations
• Event Notifications

Single Sign-on (SSO) 4

• SSO
• Client SSO Claims Requirements
• How do I trouble shoot problems with my integrations?
• CAS Extended Attributes

API Integrations - No CL Connect 4

• Client Integration Using Salesforce/Apex
• Award Letter API - Secure Token Service
• Award Letter API Calls - AL Import Guide
• Award Letter API Calls - AL PDF Guide

CL Connect - Basic Setup 9

• Windows Server 2012 IIS Install and Configuration
• Download CL Connect
• SQL Server Express LocalDB Install
• .NET 4.5 Install
• File Path Permissions

See all 9 articles

CL Connect - SF ISIR Integrations 6

• Create/Identify Network Folders
• Create/Identify Network Folders
• Configure CL Connect - ISIR Upload
• ISIR Upload Testing
• Configure CL Connect - ISIR Corrections

See all 6 articles

CL Connect - SF SIS Integrations 20

• Set Up Firewall Rules for CL Connect
• API Integration - CL Connect
• Establish Public DNS for CL Connect and Install Valid SSL Certificate
• Establish Public DNS for CL Connect and Install Valid SSL Certificate
• Install ODBC Drivers and Create a DSN

See all 20 articles

CL Connect - SF Document Imaging System Integrations 6

• Configure StudentForms - Document Imaging
• Map Document Names in StudentForms
• Create/Identify Network Folders
• Configure CL Connect - Document Imaging
• File Definitions

See all 6 articles

CL Connect - Ccomm Integrations 8

• Import Files and File Details
• CampusCommunicator File Specifications (Vertical)
• Create/Identify Network Folders
• CampusCommunicator Upload
• CampusCommunicator Print Batch Processing

See all 8 articles

CL Connect - SU Integrations 2

• SIS Integration Overview
• CL Connect DataFile Upload Documentation

DataFile Export Documentation 2

• Banner Export Example
• PowerFAIDs Export Example

CL Connect - Frequently Asked Questions (FAQ's) 14

• CL Connect Minimum System Requirements
• Upgrading CL Connect
• What do I enter as the Endpoint URL in StudentForms?
• Why can’t I access CL Connect from outside the server? I click the web page and nothing happens.
• Running Multiple Instances of CL Connect Concurrently

See all 14 articles

SMTP Integration Setup 2

• Email Alerts
• SMTP

Document Imports 3

• Document Imports
• Document Imports Testing
• Automated Document Imports

AwardLetter Print 0

AwardLetter File Mapping Upload 1

• AwardLetter Item Mapping Import Settings

FAQ's 11

• appSettings
• mailSettings
• smtpSettings
• Event Property Values
• eventNotifications

See all 11 articles

Bulk Action Import 4

• Bulk Action Import Overview (Read First)
• Bulk Action CL Connect Configuration
• Bulk Action File Layout
• How to Monitor Status of a CL Connect Bulk Action

Getting Started 2

• Getting Started
• Navigating AutoReconciliation

Importing Files 5

• SAS File Format
• Changing SAS Options in COD
• SIS File Format
• Importing Files
• Reconciliation Results Report

Support 1

• Support

FAQs 37

• What is reconciliation?
• How often should a school reconcile?
• Who should be using AutoReconcilation?
• How is AutoReconciliation different from DL Tools?
• How do I sign up to use AutoReconciliation?

See all 37 articles

File Format Requirements 1

• SIS/FAM File Format Requirements

Sample Reports 1

• Sample Report