Welcome
Login
Home
Solutions
Forums
How can we help you today?
Enter your search term here...
Search
Login
to submit a new ticket
Check ticket status
Knowledge base
StudentForms
Release Notes
7
Release Notes February 21, 2019
Release Notes February 7th, 2019
Release Notes January 30th, 2019
Release Notes January 21st, 2019
Release Notes January 17th, 2019
See all 7 articles
Getting Started In StudentForms
7
Onboarding Checklist - School Admin Users
Security Overview
Updating the School's SPF/DNS Record
Hands On Practice - School Users
Midyear Onboarding
See all 7 articles
School Admin Users - School Settings
11
Basic Configuration
Communications
Making StudentForms URL Link in Email Templates
Integration Settings
Documents
See all 11 articles
School Admin Users - Admin Menu
21
Admin Override Button
ISIR Imports
ISIR Imports - California ISIR Process
ISIR Imports - ISIR File Message Classes
ISIR Imports - ISIR Import Screen ISIR Processing Status Columns
See all 21 articles
Client Integration Documents
14
CampusLogic Integration Services Overview
CampusLogic Services Authentication
CampusLogic Service Operations
Automated Award Letter Data Upload
Event Notifications
See all 14 articles
Student Users and Parent Users
34
Student - Initial Notification to Log Into StudentForms
Student - Login and Create Account
Student - Username Requirements (DSO)
Student - Password Requirements (DSO)
Student - Account Creation Error Messages
See all 34 articles
School User Overview
23
School User Login
School User Login - School User is Also Student
School User Account - SSO School User Receiving Student Create Account Incorrectly
School Users - Forgot Username (DSO Only)
School Users - Password Reset (DSO Only)
See all 23 articles
Student Account Page
8
Account Page - Unlock Student Account
Account Page - Update Student ID
Account Page - View Student Username
Account Page - Request Transaction
Account Page - Request Verification
See all 8 articles
Student Transaction Screen
5
StudentForms Transaction Status
Transaction Page - Request Additional Documentation
Viewing Student Account and Transaction Status Information
Request Information - Default Documents/Tasks Available to Request
Verification Worksheet Webform Sample
Document Review
16
Document Review - Review Document Screen Overview
Document Review - Reviewing Documents Prior to File Review
When does a student’s documents/file become available for review?
How can a school user view the documents submitted by a student?
What are the different document statuses?
See all 16 articles
Student View Tab
7
Student View - Waiving Tasks and Steps
Student View - Tasks Not Appearing for New Award Year
How can a school user see the tasks assigned to a student?
How does a school user upload the Statement of Educational Purpose into a student’s account?
How does a school user upload Immigration Status documents or Eligible Non-Citizen Documents into the application?
See all 7 articles
File Review Tab
13
Smart File Review - Status Column
File Review - Difference between Smart File Review and Full File Review
Smart File Review - ISIR Field Statuses
Smart File Review - ISIR Field Status Not Populated
Smart File Review - Tax Documentation Priority and Summation
See all 13 articles
Appeals
9
Appeals - Request SAP Appeal
Appeals - Viewing Appeal Transaction
Appeals - Reviewing SAP Appeal
Appeals - Appeal Screen Overview
Appeals - Completing SAP Review
See all 9 articles
Video Training
18
Student Create Account Session
Student Username Recovery and Password Reset
Student Experience: Navigation Overview
Student Experience: Completing Tasks
Student Experience: Parent E-Signature
See all 18 articles
Reports
14
Transaction Aging Report
Transaction Status Aging
Transaction Activity Report
Data Exports - Identity Verification Results - V4/V5 Report
Data Exports - FAO Activity Report
See all 14 articles
FAQs
39
How can a school user request additional documentation from the student?
How do I find out what the comment code numbers refer to?
What browsers are supported?
How often should ISIRs be imported into the system?
What do I do if I need additional documents from the student after completing the appeal?
See all 39 articles
Support
7
If a school user or student is experiencing an issue with StudentForms, what should be done?
What hours can support be contacted by phone?
Who can submit a support ticket to StudentVerification?
How can a support ticket be submitted?
What information should be included in a ticket?
See all 7 articles
2017 Release Notes (Archive)
20
Release Notes November 11, 2017
Release Notes November 2, 2017
18-19 New Award Year Release - October 30th, 2017
Release Notes October 2, 2017
Release Notes September 9th, 2017
See all 20 articles
2016 Release Notes (Archive)
24
Release Notes December 22nd 2016
Release Notes November 9th, 2016
Release Notes October 20th, 2016
Release Notes October 13, 2016
Release Notes for October 6th, 2016
See all 24 articles
2018 Release Note Archive
32
Release Notes February 22, 2018
Release Notes December 19, 2018
Release Notes December 5th, 2018
Release Notes November 14, 2018
Release Notes November 6, 2018
See all 32 articles
ScholarshipUniverse
Release Notes
26
Release Notes March 12th, 2019
Release Notes February 28th, 2019
Release Notes February 6th, 2019
Release Notes February 5th, 2019
Release Notes January 24th, 2019
See all 26 articles
Overviews
1
Managing Large Applicant Pools
Setup
16
Getting Started
ScholarshipUniverse Roles
Basic Settings
Organizations/Departments
Import: Organizations/Departments
See all 16 articles
Plan
11
Cycles
Score Cards
Scholarships
Import: Scholarships
Applications
See all 11 articles
Review
6
Manage Committees
Import: Committees
Import: Committee Members
Manage Pools
Review Applications
See all 6 articles
Award
5
Award Views
Notify Awardees
Post Awards
SmartRanks
Review and Approve Thank You Letters
Reporting
0
Student Experience
3
Student Experience: Scholarships (list and view); Internal Vs.External
Student Experience: Applications
Student Dashboard
Frequently Asked Questions (FAQ)
0
AwardLetter
Release Notes
2
Release Notes March 21st, 2019
Release Notes April 11, 2018
Administrative How To's
8
Vertical Import File Specifications
Import File Page and File Details Page
Communication and Application Settings
Best Practices for Testing Your AwardLetter File in Sandbox
Test Mode
See all 8 articles
Sample templates
6
Award Letter Standard Template
CBU Template
FATV Plugin Template
My Financial Aid Plan - MFAP Example
Rivier Sample Award Letter
See all 6 articles
CampusMetrics
Release Notes
2
Release Notes November 18, 2016
Release Notes May 12, 2016
How to Guides
8
Quick Introduction and First Login
Galleries
Insight Page
Quick Query
Manual Import ISIR
See all 8 articles
FAQ Guides
0
Platform Management
Release Notes
6
Release Notes March 4th, 2019
Release Notes February 20, 2019
Release Notes January 30th, 2019
Release Notes January 9th, 2019
Release Notes September 13, 2018
See all 6 articles
General - User Management
7
Platform Management Overview
Employee Management
User Management Import
Employee Roles
Search Users
See all 7 articles
Integration Settings
1
Credentials Management
Settings
2
Platform Communications
Platform Settings
CL Connect - Integration Checklist
Set Up CL Connect
10
Windows Server 2012 IIS Install and Configuration
Download CL Connect
SQL Server Express LocalDB Install
.NET 4.5 Install
File Path Permissions
See all 10 articles
Set Up ISIR Uploads
3
Create/Identify Network Folders
Configure CL Connect - ISIR Upload
ISIR Upload Testing
Set Up ISIR Corrections
3
Create/Identify Network Folders
Configure CL Connect - ISIR Corrections
ISIR Correction Testing
Integrate with SIS - Stored Procedure Path (Banner, Colleague etc.)
9
Set Up Firewall Rules for CL Connect
Establish Public DNS for CL Connect and Install Valid SSL Certificate
Install ODBC Drivers and Create a DSN
Banner Stored Procedure
Colleague Stored Procedure
See all 9 articles
Integrate with SIS - Flat File Path (PeopleSoft and PowerFAIDS)
10
Set Up Firewall Rules for CL Connect
Establish Public DNS for CL Connect and Install Valid SSL Certificate
Configure Student Forms - Incoming API credentials and CL Connect URL
Flat File - CL Connect
File Definitions
See all 10 articles
Integrate with SIS - API Path
1
API Integration - CL Connect
Integrate Doc Imaging System
6
Configure StudentForms - Document Imaging
Map Document Names in StudentForms
Create/Identify Network Folders
Configure CL Connect - Document Imaging
File Definitions
See all 6 articles
Award Letter Documentation
8
Import Files and File Details
Award Letter File Specifications (Vertical)
Create/Identify Network Folders
AwardLetter Upload
AwardLetter Print Batch Processing
See all 8 articles
DataFile Export Documentation
2
Banner Export Example
PowerFAIDs Export Example
FAQ's
11
CL Connect Minimum System Requirements
Upgrading CL Connect
What do I enter as the Endpoint URL in StudentForms?
Why can’t I access CL Connect from outside the server? I click the web page and nothing happens.
Running Multiple Instances of CL Connect Concurrently
See all 11 articles
All Other Integrations
SMTP Integration Setup
2
Email Alerts
SMTP
Document Imports
3
Document Imports
Document Imports Testing
Automated Document Imports
AwardLetter Print
0
AwardLetter File Mapping Upload
1
AwardLetter Item Mapping Import Settings
FAQ's
12
appSettings
Start Here
mailSettings
smtpSettings
Event Property Values
See all 12 articles
Bulk Action Import
4
Bulk Action Import Overview (Read First)
Bulk Action CL Connect Configuration
Bulk Action File Layout
How to Monitor Status of a CL Connect Bulk Action
Reconciliation
Getting Started
2
Getting Started
Navigating AutoReconciliation
Importing Files
5
SAS File Format
Changing SAS Options in COD
SIS File Format
Importing Files
Reconciliation Results Report
Support
1
Support
FAQs
37
What is reconciliation?
How often should a school reconcile?
Who should be using AutoReconcilation?
How is AutoReconciliation different from DL Tools?
How do I sign up to use AutoReconciliation?
See all 37 articles
File Format Requirements
1
SIS/FAM File Format Requirements
Sample Reports
1
Sample Report
