Release Notes 42

• Announcing CampusLogic University - Register Now!
• Release Notes February 20th, 2020
• Release Notes February 11th, 2020
• Release Notes January 6th, 2020
• Release Notes December 17th, 2019

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Setup 15

• Onboarding Checklist
• Basic Configuration
• Communications
• Integration Settings
• Proper Configuration for Email delivery

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Admin Features 10

• ISIR Imports
• ISIR Corrections - Queuing ISIR Correction Files
• ISIR Corrections - Batch and Download Correction Files
• ISIR Corrections File Review Transaction Process
• ISIR Corrections - Rejected Correction Files from CPS

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Student Users and Parent Users 25

• Student - Initial Notification to Log Into StudentForms
• Student - Login and Create Account
• Student - C Codes and Rejects That Prevent Account Creation
• Student - Username and Password Requirements (DSO)
• Student - Account Creation Error Messages

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School User Overview 10

• School User Login
• School User - Profile/Account Self Management
• StudentForms School User Navigation
• Subsequent ISIR Workflow
• File Review Workflow

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Student Transaction and Review 7

• Review Document Screen Overview
• Document Statuses
• Waiving Student Tasks
• Rejecting a Document
• Viewing Student Tasks

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Document Review 1

• Document Review - Missing Pages

File Review Tab 13

• Admin Override Button
• Smart File Review - Status Column
• File Review - Difference between Smart File Review and Full File Review
• Smart File Review - ISIR Field Statuses
• Smart File Review - ISIR Field Status Not Populated

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Appeals 9

• Appeals - Request SAP Appeal
• Appeals - Viewing Appeal Transaction
• Appeals - Reviewing SAP Appeal
• Appeals - Appeal Screen Overview
• Appeals - Completing SAP Review

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Video Training 18

• Student Create Account Session
• Student Username Recovery and Password Reset
• Student Experience: Navigation Overview
• Student Experience: Completing Tasks
• Student Experience: Parent E-Signature

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Reports 14

• Transaction Aging Report
• Transaction Status Aging
• Transaction Activity Report
• Data Exports - V4/V5 Reports
• Data Exports - Identity Verification Results - V4/V5 Report

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FAQs 56

• How can a school user request additional documentation from the student?
• How do I find out what the comment code numbers refer to?
• What browsers are supported?
• Inserting a Link in Email Templates
• How often should ISIRs be imported into the system?

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Support 7

• If a school user or student is experiencing an issue with StudentForms, what should be done?
• What hours can support be contacted by phone?
• Who can submit a support ticket to StudentVerification?
• How can a support ticket be submitted?
• What information should be included in a ticket?

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2018 Release Note Archive 34

• Release Notes February 22, 2018
• Release Notes December 19, 2018
• Release Notes December 5th, 2018
• Release Notes November 14, 2018
• Release Notes November 6, 2018

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2017 Release Notes (Archive) 20

• Release Notes November 11, 2017
• Release Notes November 2, 2017
• 18-19 New Award Year Release - October 30th, 2017
• Release Notes October 2, 2017
• Release Notes September 9th, 2017

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2016 Release Notes (Archive) 24

• Release Notes December 22nd 2016
• Release Notes November 9th, 2016
• Release Notes October 20th, 2016
• Release Notes October 13, 2016
• Release Notes for October 6th, 2016

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