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Release Notes May 22nd, 2019
Release Notes May 15th, 2019
Release Notes May 9th, 2019
Release Notes May 2nd, 2019
Release Notes April 24th, 2019
See all 17 articles
Getting Started In StudentForms
Onboarding Checklist - School Admin Users
Updating the School's SPF/DNS Record
Hands On Practice - School Users
Requesting a Year to Date ISIR File
See all 6 articles
School Admin Users - School Settings
Making StudentForms URL Link in Email Templates
See all 11 articles
School Admin Users - Admin Menu
Admin Override Button
ISIR Imports - California ISIR Process
ISIR Imports - ISIR File Message Classes
ISIR Imports - ISIR Import Screen ISIR Processing Status Columns
See all 21 articles
Client Integration Documents
CampusLogic Integration Services Overview
CampusLogic Services Authentication
CampusLogic Service Operations
Automated Award Letter Data Upload
See all 14 articles
Student Users and Parent Users
Student - Initial Notification to Log Into StudentForms
Student - Login and Create Account
Student - Username Requirements (DSO)
Student - Password Requirements (DSO)
Student - Account Creation Error Messages
See all 34 articles
School User Overview
School User Login
School User Login - School User is Also Student
School User Account - SSO School User Receiving Student Create Account Incorrectly
School Users - Forgot Username (DSO Only)
School Users - Password Reset (DSO Only)
See all 23 articles
Student Account Page
Account Page - Unlock Student Account
Account Page - Update Student ID
Account Page - View Student Username
Account Page - Request Transaction
Account Page - Request Verification
See all 8 articles
Student Transaction Screen
StudentForms Transaction Status
Transaction Page - Request Additional Documentation
Viewing Student Account and Transaction Status Information
Request Information - Default Documents/Tasks Available to Request
Verification Worksheet Webform Sample
Document Review - Review Document Screen Overview
Document Review - Reviewing Documents Prior to File Review
When does a student’s documents/file become available for review?
How can a school user view the documents submitted by a student?
What are the different document statuses?
See all 16 articles
Student View Tab
Student View - Waiving Tasks and Steps
Student View - Tasks Not Appearing for New Award Year
How can a school user see the tasks assigned to a student?
How does a school user upload the Statement of Educational Purpose into a student’s account?
How does a school user upload Immigration Status documents or Eligible Non-Citizen Documents into the application?
See all 7 articles
File Review Tab
Smart File Review - Status Column
File Review - Difference between Smart File Review and Full File Review
Smart File Review - ISIR Field Statuses
Smart File Review - ISIR Field Status Not Populated
Smart File Review - Tax Documentation Priority and Summation
See all 13 articles
Appeals - Request SAP Appeal
Appeals - Viewing Appeal Transaction
Appeals - Reviewing SAP Appeal
Appeals - Appeal Screen Overview
Appeals - Completing SAP Review
See all 9 articles
Student Create Account Session
Student Username Recovery and Password Reset
Student Experience: Navigation Overview
Student Experience: Completing Tasks
Student Experience: Parent E-Signature
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Transaction Aging Report
Transaction Status Aging
Transaction Activity Report
Data Exports - V4/V5 Reports
Data Exports - Identity Verification Results - V4/V5 Report
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How can a school user request additional documentation from the student?
How do I find out what the comment code numbers refer to?
What browsers are supported?
How often should ISIRs be imported into the system?
What do I do if I need additional documents from the student after completing the appeal?
See all 39 articles
If a school user or student is experiencing an issue with StudentForms, what should be done?
What hours can support be contacted by phone?
Who can submit a support ticket to StudentVerification?
How can a support ticket be submitted?
What information should be included in a ticket?
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2017 Release Notes (Archive)
Release Notes November 11, 2017
Release Notes November 2, 2017
18-19 New Award Year Release - October 30th, 2017
Release Notes October 2, 2017
Release Notes September 9th, 2017
See all 20 articles
2016 Release Notes (Archive)
Release Notes December 22nd 2016
Release Notes November 9th, 2016
Release Notes October 20th, 2016
Release Notes October 13, 2016
Release Notes for October 6th, 2016
See all 24 articles
2018 Release Note Archive
Release Notes February 22, 2018
Release Notes December 19, 2018
Release Notes December 5th, 2018
Release Notes November 14, 2018
Release Notes November 6, 2018
See all 32 articles