The school actionable comment codes that appear in the actionable ISIR column on the ISIR Import Screen are: 116, 254, 255, 256, 260, 346, 347, 359, 360, 392 and 393. 399 appears as school actionable for 2017-2018 only.


Dependent upon the school settings additional c codes may appear in the school actionable list.

  • For citizenship status c codes, if a school enables the setting to Only allow upload if US Citizen, comment codes 046, 105, 109, and 144 become school actionable and the student does not receive a task.


If the student has a reject or c code for an unsuccessful match with the SSA on their name, date of birth, or SSN the student ISIR will be in the invalid ISIR column. 

  • These comment codes are: 024, 059, 060, 061, 063, 064, 076, 140, 145. 
  • Student will not be able to create an account until the issue with the SSN Match has been resolved for issues with name, DOB or SSN and the student receives a value of 4 for the SSN Match Flag on the ISIR.


If the student has other c codes on their ISIR the student receives tasks relating to those c codes. It is only the actionable ISIR comment codes listed below for which the student does not receive a task.


Below is the list of school actionable c codes with a short description of each code.


Student is unable to create an account, School Actionable for Follow Up - These appear in the Invalid Column on ISIR Imports screen

Comment Code

Reject Code

Description

024

18

Student SSN/Citizenship not confirmed

059

N, 5, 13, 14, 16

Student last name or DOB missing

060

R

Student DOB mismatch with SSA

061

D

Student name mismatch with SSA

063

 

SSN and DOB mismatch with SSA

064

 

SSN and name mismatch with SSA

076

8

SSN is for deceased person

140

8

SSN belongs to deceased person

145

8

SSN belongs to deceased person

School actionable if school has setting enabled to ONLY allow upload of U.S. Citizenship Documents

Comment Code

Reject Code

Description

046

 

Unconfirmed noncitizen status with USCIS

105

 

Noncitizen unconfirmed with USCIS

109

 

Unconfirmed noncitizen missing information

144

 

Unconfirmed noncitizen status with USCIS

Always school actionable c codes

Comment Code

Reject Code

Description

116

 

Loans in Active Bankruptcy

254

 

May Exceed Subsidized Aggregate Limit

255

 

May Exceed Undergraduate Aggregate Limit

256

 

May Exceed Total Loan Aggregate Limit

260

 

May Exceed Total Loan Aggregate Limit

346

 

Pell Lifetime Eligibility Used

347

 

Pell Lifetime Eligibility Used

359

 

Unusual Enrollment History

360

 

Unusual Enrollment History

392

 

Exceeds Aggregate Limit, Reaffirmed Debt with Lender

393

 

Exceeds Aggregate Limit, Reaffirmed Debt with Lender


To view a list of comment and reject codes that have a student task associated with them click here.