The school administrator has the ability to waive tasks prior to the student submitting the task. The school administrator does not have the ability to remove requirements. Once a task is waived by the school administrator the student will no longer see the task when they log in.
Only an entire task may be waived, individual steps within the task may not be waived. If the student or school feel that the upload step is not required, the student should review the web form or options that they chose within the task to ensure that these are correct as these determine the documents the student is required to upload.
The school user will navigate to the student's transaction page through the workflow or after searching for the student, selecting the transaction type from the transaction type drop down menu on the student's account page.
Once on the transaction page, the school administrator selects the student view tab.
- In the student view tab tasks that may be waived will have a waive button next to the task.
- The school administrator selects the waive button to waive the task.
- A school user can only waive a task as long as the student has not submitted the task.
The school administrator is required to confirm that they would like to waive the task.
Please Note: If the student has started to upload documents to the task but has not submitted the task, any documents uploaded will be removed permanently from StudentVerification when waiving a task.
The school administrator may undo the waived task by selecting the button again.
If the school would like to expire the entire transaction for an award year for a student, please review Expire Transactions.