Please note: Username requirements only apply to Direct Sign On Schools (student does not log into a school portal).  Single Sign On Schools (student logs into the school portal first), the username is determined by your school portal requirements.


A student’s username must be between 8 and 64 characters long. Any of the following characters may be used: 


  • Upper case letters
  • Lower case letters
  • Numbers
  • The following symbols “@”, “_”, “.”, and “-”.

The username requirements may also be viewed by selecting the Username requirements link on the create account screen.



Your school is a direct sign on school if you are given a create account screen and the ability to create a username and password.

Your school is a single sign on school if you log into a school portal first and get the confirm student information screen.


If the student enters a username that does not meet the requirements, a message is displayed below the choose username field.



If the student enters a username that is already taken, a message appears below the choose username field.



For more information on how a student creates their account, see Student - Login and Create Account