If additional information/forms are necessary to resolve conflicting information, a school user makes the request through the “Request Information” button located on the file review page.

• There is search functionality on the additional information screen.
  
• The documents can be sorted by clicking on the header of a row in the grid.
  
• Forms are added by clicking add request.

• A comment must be entered explaining what the student must provide to satisfy the request.
  
• Select the save and close button.

• To remove a request prior to saving, click the undo add link.
  
• Select the save and close button.
• To remove a request after saving, the school user must select the additional information button, then select the delete request link for the document.
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NOTE: If a student has already uploaded the document for the additional information request, the school user cannot delete the request.