If a file review needs to be re-opened after the Complete Review button has been selected by a school user, a user with Admin access is able to use the Admin Override button to re-open the review. This allows the school user to request additional documentation, make additional corrections or reject documents back to the student. Using the Admin Override button causes the transaction to go back into a reviewing file status.
Please Note: If the transaction required ISIR corrections, how the correction file is handled in StudentForms depends on when the admin override button is used.
- If the admin override is used prior to the correction file being batched and downloaded, the correction file is removed when the file is re-opened. Once the school completes the review again a new correction file is generated on the ISIR correction screen.
- If the correction file has already been batched, downloaded and transmitted through EDConnect or TDClient, the school may receive the corrected ISIR transaction while the file is re-opened. The ISIR values should reflect the values on the corrected ISIR. Once the complete review button is selected again, another correction file will be generated if additional corrections are required.
- Please Note: If the school has already transmitted a previous correction file, uses the admin override button, completes file review with different or additional corrections, once the corrected ISIR is received from the previous correction file it may re-open the file review due to unexpected corrections.