Reconciliation is a process in which Title IV aid (grants, loans and campus-based aid) recorded on the Department of Education (ED) systems is reviewed and compared with a school’s internal records. In addition to identifying any discrepancies, a school must resolve discrepancies and document the reasons for any remaining cash balances. It is always recommended that the Financial Aid and Business offices, reconcile their records before reconciling to ED. Schools must document their reconciliation efforts and retain this documentation for auditing purposes.

Additional information from ED can be found here:

COD Reconciliation team: 800-848-0978 or 800-474-7268
Federal Loan School Support Team: dlops@ed.gov