The IP Reporting in the admin menu drop down allows the school administrator to monitor the IP addresses that StudentForms users are logging in from.  This can help detect fraud if a high number of students are logging in from the same IP address and it is not a known public IP address like a school computer lab. The admin user may also use the IP reporting to check when a user has last logged in and if it was successful or unsuccessful. If the user is indicating that their password is not working, the admin user can make sure that the school user is using the correct username. Additionally, if a parent user has forgotten their username and is unable to use the retrieve username link, the school admin user can view the parent username in the IP Reporting.


Below is an overview of the features of the IP Reporting screen. There are two options:


By IP - Allows the school user to see the IP Address, Unique Users logging in at that IP address and view individual login information.

By User - Allows the school user to see individual users and if their login attempts are successful.


The default view is By IP


By IP Option



  1. Switches between By IP and By User Views. 
  2. The dates that the report pulls defaults to the current day.  The dates may be changed by selecting the calendar buttons.
  3. If the school administrator chooses to exclude an IP address from the reporting, the excluded IP addresses may be viewed in the Manage Excluded IPs button. The school user may also remove an IP from the excluded IP list by selecting the Include button.
  4. IP Address grid may be sorted and filtered.  IP column displays the IP address. Unique Users shows the number of unique users logging in from the IP address. Failed logins shows the number of failed login attempts at the IP Address. Successful login shows the number of successful logins from the IP address.
  5. Known IP addresses for school computer labs or financial aid office computers may be excluded from the reports by selecting the "Exclude IP" button next to the IP address to be excluded.  To view a detailed list of the users logging in from the IP address select the more info button. 

  6. Report may be exported into a .csv file.

  7. The school administrator may choose to include excluded IPs without removing them from excluded IP addresses list by selecting the checkbox.


By User Option


  1. Switch between By IP and By User view.
  2. The dates that the report pulls, default is the current day.  The dates may be changed by selecting the calendar buttons.
  3. If the school administrator chooses to exclude a user from the reporting, the excluded user may be viewed in the Manage Excluded Users button.  The school user may also remove a user from the excluded users list by selecting the Include button.The 
  4. IP grid may be sorted and filtered. 
    1. First name column is the first name of the user. 
    2. Last Name is the last name of the user. 
    3. Student ID is the student ID for the user if provided. 
    4. Unique IPs shows the number of unique IP addresses the user logged in from. 
  5. Known users like school users may be excluded from the reports by selecting the "Exclude User" button next to the user to be excluded.  To view a detailed list of the user's login activity select the more info button. 
    1. Failed logins shows the number of failed login attempts at the IP Address. 
    2. Successful login shows the number of successful logins from the IP address.
    3. A School user may retrieve the parent username by looking for the parent first name (initial if only used initial to create account) and last name. Then by selecting the more info button, the username is displayed at the top next to More Information About User
  6. Report may be exported into a .csv file.

  7. The school administrator may choose to include excluded IPs without removing them from excluded IP addresses list by selecting the checkbox.


Please note: The time stamp on the Date Occurred column is UTC time. Please see FAQ Can the time stamp be updated to my time zone? for a conversion of UTC to U.S. time zones.