Please Note: If you are a student or parent user, you must contact the Office of Financial Aid at the institution the student attends for assistance. These articles are for school use only, they are not intended for student or parent use/help.

If a student has forgotten their e-sign pin, they can reset their pin by selecting the Forgot your E-Sign PIN link above the e-sign box on the review and sign screen of the web form.

The student is required to enter their identifying information (first name, last name, date of birth, and SSN) as it appears on the FAFSA. The student then enters a new 5 digit number for their pin and confirms the 5 digit number. Once all of the required information has been entered, they select reset.

Once they reset their pin, the student is redirected to the review and sign screen. The student would enter their e-sign pin into the box and select e-sign. 

Please note: The student may also choose to opt out of e-sign at any time.