Introduction

Platform Settings manages a variety of security settings around account creation and management, user sessions, and two-step authentication


Please note that the Platform Administrator is the only role allowing visibility and accessibility to Platform Settings.



Accessing Platform Settings

If you have an Admin role assigned to you for the application you are currently in, you'll find access to Platform Management in your profile drop down located on the top right of each application.


  • Click on the Profile Drop Down on the top right corner



  • Select Platform Management


You will be directed to the General page of the Platform Management tool.


  • Navigate to the Settings page.



  • Select Platform Settings



Managing Platform Settings

This section will walk you each section of the Platform Settings to understand each control.


Account Creation and Management

  • Email From - controls from what email address the Platform Management communications are sent from (i.e. account creation, forgot username reminders, and password reset)
    • This applies to all user types for every application
  • Sender Display Name - controls from what sender the Platform Management communications are sent from (i.e. account creation, forgot username reminders, and password reset)
    • This applies to all user types for every application
  • Email Token Link Duration - controls the amount of minutes token links are available before expiring, in cases such as password reset links
  • Require Student ID - controls whether or not a Student ID is required in order to register an account
  • Password Reuse # Days (Non-School User) - controls the number of days before a password can be reused for student and parent accounts
  • Password Reuse # Days (School User) - controls the number of days before a password can be reused for school employee accounts
  • Password Reuse # Passwords (Non-School User) - controls the number of passwords needed before a previous password can be used again for student and parent accounts
  • Password Reuse # Passwords (School User) - controls the number of passwords needed before a previous password can be used again for student and parent accounts
  • School User Password Valid - controls the number of days a password is valid for school employees
  • Student Password Valid - controls the number of days a password is valid for students
  • Password Expiration Warning Shown to School User at - controls the amount of days before a password expires to show notification of expiration to school employees
  • Password Expiration Warning Shown to Student at - controls the amount of days before a password expires to show notification of expiration to students



User Session

  • Allow User Switching - controls the display switch in the profile menu to allow a user who is both a student and school employee to switch between the two roles; both user types must be using the same username
  • Employee Session Timeout - controls the amount of time a school employee can be inactive in any application before the application auto-logs them out
  • Student Session Timeout - controls the amount of time a student can be inactive in any application before the application auto-logs them out
  • Parent Session Timeout - controls the amount of time a parent can be inactive in any application before the application auto-logs them out
  • Employee Maximum Session Length - controls the maximum amount of time a school employee can be logged into the same session in any application
  • Student Maximum Session Length - controls the maximum amount of time a student can be logged into the same session in any application
  • Parent Maximum Session Length - controls the maximum amount of time a parent can be logged into the same session in any application
  • Logout Redirect URL - controls redirect navigation to the URL entered when a user logs out; if left blank, DSO users will navigate back to the login page, SSO users navigate to a splash page



Two-Step Authentication

  • Allow Two-Step Authentication - enables two-step authentication
  • Enable Two-Step Authentication For Student - for two-step authentication for students upon login
  • Enable Two-Step Authentication For Parents - for two-step authentication for parents upon login
  • Enable Two-Step Authentication For Employees - for two-step authentication for school employees upon login