Instructions for Resolving Null Student ID Events:


When you need to find what student an event fired for because the event did not contain the student ID, this can be done within StudentForms. Identify the event by looking in the event log for a null student ID. When the event is identified, look at the actual event notification JSON. You want to identify the SvStudentId. See screenshot below: 

From there you can take that SvStudentId and plug that directly into your StudentForms URL:


You would just want to replace the SvStudentId from your JSON with the bolded characters in the URL. So, it should look something like this. This will take you to the students account, and you can manually update the Student ID field, so that the account contains they key identifier. At that point, you can re-trigger any events that needed to fire manually.