Please note: If you are a student or parent user, STOP and contact the Office of Financial Aid at the student's college/university for assistance. The information below is intended for the Office of Financial Aid users only. It will not provide information for the student or parent user to access their account. If you are a student or parent user and provide feedback, you will receive a response to contact the Office of Financial Aid at the student's college/university. 



E-Signing a Web Form


After the student has completed all of the sections of the web form, a preview of the web form document is presented on the Review & Sign screen. 



The student can review the document prior to e-signing the form. If needed, corrections can be made by selecting the section links on the left of the screen. Corrections cannot be made on the Review & Sign screen.


Once the form has been correctly filled out, the student can use their account password (DSO users) in the box provided and select the E-Sign button at the bottom of the Review & Sign section.


Please note: SSO users create a pin to e-sign their web forms.



The first time a student e-signs a document, or if they have previously opted out of e-sign, they are presented the "Consent to Use of Electronic Signatures".



  • Accept - The student accepts the "Terms and Conditions" and allows the student to e-sign.
  • Cancel - Returns the user to the Review & Sign screen. If the student does not want to accept the "Terms and Conditions", they may opt out of e-sign.


Once the form is e-signed, the student receives a "Success" message that notifies the student of any additional documents they are required to upload into the application. The documentation required is based off of the information the student provided in the web form. If the student does not believe the request is correct, they must correct the information provided in the web form using the "Fill Out" button.



If the student is a dependent student, the web form may require a parent signature. Please see Parent - E-Sign Request for more information.



Creating E-Sign Pin


For schools who have SSO for their students (student accesses StudentForms through the school portal and uses portal username and password), the student must create a pin to e-sign their documents.


The Create my E-Sign PIN link is at the bottom of the Review & Sign screen on the student's web form that they are completing in StudentForms. The first time that a student e-signs a web form, they must create an e-sign pin to sign electronically. The student always has the option to opt out of e-sign, print, sign and upload the form.



After clicking on the Create my E-Sign Pin link, the student is are presented the "Consent to Use of Electronic Signatures". After agreeing to the terms, the Manage E-Sign PIN modal will populate where the student must provide the following information exactly as it appears on the student's FAFSA: 

  • First Name
  • Last Name
  • Date of Birth
  • Social Security Number


The student will choose a 5 digit number for a pin, confirms the 5 digit number and click the "Create" button.



If the information does not match what is on the student's FAFSA, an error message will appear and the pin will not be created.



Once a pin has been created, the student is redirected to the Review & Sign screen with a confirmation message that the pin has been created. The student is then able to enter their 5 digit pin to e-sign their document. 



Reset E-Sign PIN


If a student has forgotten their e-sign pin, they can reset their pin by selecting the Forgot your E-Sign PIN link above the e-sign box on the Review & Sign screen of the web form.



The student is required to provide their identifying information as they previously did when creating their PIN. They will select a new pin number and then click "Reset". 



Once a pin has been reset, the student is redirected to the Review & Sign screen where they are able to enter their 5 digit pin to e-sign their document.


Opt Out of E-Sign


The student will always have the option to opt out of e-signing a web form. This requires the student to print the form, sign and upload it back into the system.



To opt out of e-sign, the student must toggle the switch to "On". The Confirm opt out of E-Sign modal will appeal and the student can click on the "Confirm" button.



Once they confirm the change, the "E-Sign" button changes to a "Download" button.



The student must click the "Download" button to successfully download the return to the task list.