User Activity includes specific actions taken on the student's account by the student, parent, institutional users, and StudentForms (system). The range in actions like opening transactions, completing tasks, rejecting documents, and completing file reviews.
Communications includes enabled communications emails and SMS text messages that are sent to the student by the system. Specific user activities generally cause a communication to be sent out, but enabled reminders may send to the student occasionally based on their settings. A record will be generated for the message sent and a following one if it is delivered successfully. Email notifications can be viewed here.
- click on the View (binoculars) icon to view an email communication
Logins includes records for each time the student has successfully logged into StudentForms. The tracked Internet Protocol (IP) address is included along with a timestamp.
At any time the user can also select the All category, which combines all three categories. This can be used to help troubleshoot specific scenarios such as determining actions that may have sent out specific communications or determine when the student logged in and took an action.