FAQs
Default solution folder, feel free to edit or delete it.
The
school user may request additional documentation by selecting Request
Information in the document review section of the SAP file review tab.
The r...
Wed, 10 Jun, 2015 at 3:41 PM
Your school policies and
procedures should determine what action should be taken regarding the comment
codes that appear on a student’s ISIR. StudentForms ...
Wed, 29 May, 2019 at 9:33 AM
StudentForms supports Chrome, Firefox, Safari and Internet Explorer 11/ Edge. We highly recommend Chrome as the preferred browser but the others are still ...
Tue, 20 Jun, 2017 at 9:36 AM
ISIR files are typically sent once daily to the school from the Department of Education. It is up to the school to determine how often they import ISIR file...
Thu, 1 Mar, 2018 at 12:22 PM
The
school admin user will have access to the Admin Override button. Clicking this will reopen the file and allow
for additional documents to be requested...
Thu, 30 Apr, 2015 at 2:54 PM
At this time a school user may only view one document
at a time.
Mon, 29 Jun, 2015 at 1:06 PM
The search feature searches for students who have accounts created and students without accounts created. If a student is not appearing in the search resul...
Mon, 29 Jun, 2015 at 1:09 PM
Students will not appear in the workflow until they have
submitted a document or have completed all of their tasks and selected the
finish button.
Wed, 24 Dec, 2014 at 2:57 PM
The information from the submitted documents does not appear
in the file review grid until the data entry has been completed by the school
for the documen...
Wed, 24 Dec, 2014 at 3:00 PM
Both of the signatures on a document must be applied in the
same manner (i.e. either both must e-sign or both must wet sign). This helps prevent unauthoriz...
Tue, 30 Jun, 2015 at 8:44 AM