FAQs

Default solution folder, feel free to edit or delete it.

I completed verification review for a file, why is it back in the file review workflow?
After a file review is completed in StudentVerification, if a subsequent ISIR is received, StudentVerification checks for the following on the subsequent IS...
Thu, 28 May, 2015 at 9:56 AM
Generic Documents
Generic Documents  Institutions that wish to request a document type from a student not list or an institution specific form may select from multiple gener...
Mon, 5 Mar, 2018 at 8:24 AM
Why are the available ISIRs not opening?
If you select an available ISIR from the drop down menu and the ISIR does not open, this may be due to your browser blocking pop-ups.  Please see the inform...
Fri, 17 Jul, 2015 at 2:09 PM
How do I Prepare for New Award Year?
Introduction The CampusLogic platform is automatically updated each year with content and regulatory updates in preparation for the new award year. The...
Mon, 30 Oct, 2017 at 8:50 PM
How are E-sign Requirements Met in CampusLogic?
The attached article outlines the authentication, security and management techniques for e-signature within the CampusLogic Platform. Our e-signature is c...
Fri, 3 Jun, 2016 at 8:54 AM
What documentation do we need to collect if an IRS request flag of 07 is present
The new DRT code of 07 has caused some confusion in the aid community about the documentation requirements when an IRS Request Flag of 07 is present on the ...
Thu, 9 Nov, 2017 at 1:47 PM
Can the time stamp be updated to my time zone?
Currently in StudentForms all time stamps display only in UTC time and are not able to be updated to the user's time zone. Conversion charts have be...
Tue, 5 Jun, 2018 at 9:50 AM
How can a document be downloaded or printed?
The student is always allowed to download and print any documents uploaded into StudentVerification, even after the finish button has been selected.   ...
Thu, 17 Sep, 2015 at 7:32 AM
What are the verification requirements in StudentForms?
StudentForms uses the minimum federal verification requirements  and the selected verification text from the U.S. Department of Education, published in both...
Mon, 11 Jun, 2018 at 12:31 PM