Student Users and Parent Users

Information for school users to assist student with student and parent view in StudentForms. Please Note: If you are a student or parent user, you must contact the Office of Financial Aid at the institution the student attends for assistance. These articles are for school use only, they are not intended for student or parent use/help.

Parent - Account Creation Error Messages
Please Note: If you are a student or parent user STOP and contact the office of Financial aid at the student's college/university for assistance. The ...
Mon, 13 Jan, 2020 at 7:39 AM
Student - Profile Settings - Student Side
Please note: Direct Sign on Schools have the ability to change their password.  Single Sign On Schools do not have the option to change the password due to...
Fri, 20 Apr, 2018 at 7:39 AM
Student - Account and Communication Activity Log
Students may see the actions taken on their account in their profile menu in the account activity screen. The student will select account activity from the...
Fri, 20 Apr, 2018 at 12:15 PM
Student - Acceptable File Formats
A student can upload a file in the following formats: PDF, PNG, BMP, or JPG.   If the student tries to upload a format that is not allowed they will receiv...
Thu, 13 Dec, 2018 at 12:46 PM
Student - Student Submits Documents by Fax, Email, Mail, or In Person
StudentForms does not recommend that schools accept documents by fax or email for security of PII. The student can upload documents directly into Studen...
Fri, 20 Apr, 2018 at 10:58 AM
Student Initiated Requests
Introduction Institutions can allow students to add appeal and/or custom form to their task list immediately rather than contacting the Aid Office to req...
Thu, 1 Mar, 2018 at 9:07 AM
Parent - Making Corrections to Documents
After the student e-signs a document and sends the e-sign request to the parent, StudentForms only allows the student to make corrections to a web form. T...
Mon, 10 Jun, 2019 at 1:33 PM
Parent - Unlocking Account
Please Note: If you are a student or parent user, you must contact the Office of Financial Aid at the institution the student attends for assistance. The...
Tue, 2 Apr, 2019 at 8:51 AM
Parent - Forgot Username or Password
Please Note: If you are a student or parent user, you must contact the Office of Financial Aid at the institution the student attends for assistance. These...
Wed, 11 Mar, 2020 at 11:09 AM
Student - Editing Documents or Options Selected in Tasks Prior to Finishing Transaction
Prior to the student selecting the Finish button, they may need to make a correction to their web form, task, or uploaded documents. Below is information f...
Tue, 11 Jun, 2019 at 2:04 PM