Student Users and Parent Users

Information for school users to assist student with student and parent view in StudentForms.

Parent - Unlocking Account
After 5 unsuccessful login attempts, the parent account is locked.  The message that is displayed to the parent directs them contact the system administra...
Tue, 4 Sep, 2018 at 12:38 PM
Parent - Forgot Username or Password
When creating an account for StudentForms, a parent user is required to provide their email address.  The parent receives an email containing a link to ver...
Fri, 20 Apr, 2018 at 1:54 PM
Student - Editing Documents or Options Selected in Tasks
Prior to selecting the finish button, the student may select the edit button to edit documents or options selected in tasks. If the student was r...
Fri, 20 Apr, 2018 at 2:13 PM
Student - Submitting Professional Judgment Appeal
Introduction Students who seek an appeal for their dependency status or a change to their estimated family contribution (EFC) can submit the supporting do...
Mon, 23 Apr, 2018 at 9:22 AM
Student - Using a Mobile Device to Complete Tasks
After the school has notified the student to log into StudentForms and the student navigates to their school specific URL, they are at the login page (pict...
Tue, 24 Apr, 2018 at 8:30 AM
Student - Uploading Citizenship Documenation
A school can determine if they would like to allow their students to upload copies of citizenship or immigration documents in StudentForms.  If the school...
Fri, 21 Sep, 2018 at 7:58 AM
Student and Parent - Tax Document Upload Requests
The tax documentation that the student and/or parent is required to upload is based on the options chosen in the Verification (household) form taxes secti...
Fri, 27 Apr, 2018 at 7:52 AM
Student - C Codes and Rejects That Prevent Account Creation
StudentForms uses the SSN Match Flag on the student's ISIR to determine if a student is able to create an account in StudentForms. This match is also...
Fri, 27 Apr, 2018 at 8:19 AM
Student - Creating E-Sign Pin
For schools who have SSO for their students (student accesses StudentForms through the school portal and uses portal username and password), the student mus...
Fri, 27 Apr, 2018 at 9:10 AM
Student - Reset E-Sign PIN
If a student has forgotten their e-sign pin, they can reset their pin by selecting the Forgot your E-Sign PIN link above the e-sign box on the review and si...
Fri, 27 Apr, 2018 at 9:48 AM