FAQs

What is reconciliation?
Reconciliation is a process in which Title IV aid (grants, loans and campus-based aid) recorded on the Department of Education (ED) systems is reviewed and ...
Mon, 9 Mar, 2015 at 10:33 AM
How often should a school reconcile?
Campus based aid and Direct Loan have monthly reconciliation requirements in addition to year-end close out. However, it is best practice and highly recomme...
Mon, 9 Mar, 2015 at 9:16 AM
Who should be using AutoReconcilation?
Any school associate responsible for reconciliation can use the service.
Mon, 9 Mar, 2015 at 9:16 AM
How is AutoReconciliation different from DL Tools?
AutoReconciliation reconciles PELL and TEACH fund sources in addition to Direct Loan fund sources. The DL Tool only reconciles Direct Loan fund sources.
Mon, 9 Mar, 2015 at 9:17 AM
How do I sign up to use AutoReconciliation?
A school can sign up online for service by completing the   Create Account   page.
Mon, 9 Mar, 2015 at 10:39 AM
When can I begin using the service?
Service is available immediate after submitting your Create Account registration.
Mon, 9 Mar, 2015 at 10:39 AM
How do I cancel my service?
Contracts will auto renew unless a written cancellation is made in writing via email to: ARSupport@Campuslogic.com. If cancellation is made prior to the exp...
Mon, 9 Mar, 2015 at 9:34 AM
Is it safe to upload my COD and SIS files into AutoReconciliation?
Yes, no personal identification information (PII) is retained in the system. Once the process has run, all PII is deleted from the servers.
Mon, 9 Mar, 2015 at 9:34 AM
What security is in place to protect the information being uploaded?
The protocol used for the web site is https, thus all communications between the client and the server are encrypted.
Mon, 9 Mar, 2015 at 9:37 AM
What happens to my student data once it is uploaded into AutoReconciliation?
The student data is only used during the identification process. Once the identification process runs, the data is removed from the servers. Only student na...
Mon, 9 Mar, 2015 at 9:37 AM