FAQs

What programs can be reconciled with AutoReconciliation?
PELL, TEACH, Direct Loan Subsidized, Direct Loan Unsubsidized, and/or PLUS Loans.
Mon, 9 Mar, 2015 at 10:19 AM
Can I reconcile my state grant programs with AutoReconciliation?
At this time, AutoReconciliation supports PELL, TEACH, and Direct Loans. State grant programs will be available in a future enhancement.
Mon, 9 Mar, 2015 at 10:20 AM
How long will it take to complete the process through AutoReconciliation?
AutoReconciliation analyzes the results from the reports uploaded by the school in a matter of minutes.
Mon, 9 Mar, 2015 at 10:20 AM
What kind of output will AutoReconciliation provide?
AutoReconciliation displays the discrepancies onscreen as well as provides the school with the opportunity to export the discrepant results to a CSV file wh...
Mon, 9 Mar, 2015 at 10:21 AM
How many users can a school have with AutoReconciliation?
AutoReconciliation supports multiple users per school. Administrators for the school can invite other users to register. If you have additional user needs, ...
Mon, 9 Mar, 2015 at 11:03 AM
How many times can I run the AutoReconciliation tool in a month?
A school can run AutoReconciliation an unlimited amount of times during their 12 month contract period.
Mon, 9 Mar, 2015 at 10:23 AM
What format does the file from my SIS need to be in?
The file must be in CSV or Excel (2007 or greater) format and have a .txt, .xlsx or .csv extension.
Mon, 9 Mar, 2015 at 10:24 AM
How are the fields in the file divided?
CSV (Comma Delimited) files have fields that are separated by a comma and can optionally have quotes around each field data. Excel (2007 or greater) format ...
Mon, 9 Mar, 2015 at 10:24 AM
How should the Student Name column be formatted?
The student name can be formatted as firstname space lastname or last name space first name or lastname comma firstname. It may also include middle names if...
Mon, 9 Mar, 2015 at 10:24 AM
What is the difference between the DisbursementAmount column and the AwardAmount column?
Disbursement amount should be total net disbursed within specified date range. Award amount should be gross amount awarded within aid year.
Mon, 9 Mar, 2015 at 10:25 AM