Frequently Asked Questions (FAQ)

ScholarshipUniverse - TROUBLESHOOTING GUIDE
Introduction The Troubleshooting Guide includes instructions and resources to help address common questions that may arise when performing various funct...
Thu, 6 Apr, 2023 at 8:28 AM
How can I change whether a scholarship is renewable?
Renewable scholarships are scholarships where the student is awarded for multiple periods but future periods are contingent on maintaining some additional s...
Wed, 26 May, 2021 at 3:50 PM
Pool Builder FAQ
Why don't I see my application in the Application drop down? Possible Reasons:  The application is not associated with any scholarships with the Inte...
Tue, 9 Mar, 2021 at 9:50 PM
How does ScholarshipUniverse handle prohibited eligibility criteria?
Some states or institutions may have prohibited the offering of scholarships to students based on race, sex, ethnicity, national origin, or religion. These...
Wed, 27 May, 2020 at 4:41 PM
How to Transition from Blackbaud Award to ScholarshipUniverse
Introduction: This document is to serve as a high-level overview of where ScholarshipUniverse (SU) differs from and overlaps with Blackbaud Award Manage...
Thu, 25 Mar, 2021 at 4:28 PM
How do I Prepare for a New Award Year in ScholarshipUniverse?
This checklist provides an easy way to prepare your institution for a new Award Year using ScholarshipUniverse. Based on your institution’s configurations, ...
Thu, 15 Sep, 2022 at 12:36 PM