Advising
Introduction The Live Conversations page allows users to monitor current conversations between VirtualAdvisor and students. This grid uses a Really Simple...
Wed, 28 Apr, 2021 at 2:33 PM
Introduction Institutions are able to view live and past conversations between their students and VirtualAdvisor. This allows users to view conversations...
Mon, 22 Feb, 2021 at 11:20 AM
Introduction Students initially start conversations with VirtualAdvisor to ask basic questions and resolve issues, but can be handed off to a live school u...
Mon, 15 Mar, 2021 at 12:53 PM
Introduction Students initially start conversations with VirtualAdvisor to ask basic questions and resolve issues, but can be handed off to a live school u...
Wed, 28 Apr, 2021 at 2:34 PM
Introduction StudentAdvisor allows push notifications to be sent to any user who enables them within the product. This allows notifications to be received ...
Fri, 21 Oct, 2022 at 2:50 PM
Introduction Institutions may deem that specific information provided within the VirtualAdvisor chat is sensitive data - it is information that shouldn...
Mon, 24 May, 2021 at 4:38 PM
Introduction My Inbox is user's conversation inbox when speaking to students who are either replying to Outreaches sent by the user or sending new mess...
Wed, 28 Apr, 2021 at 2:24 PM
Introduction An institution can search and view student profiles. This includes any conversation between a student and VirtualAdvisor or school advisor and...
Wed, 28 Apr, 2021 at 2:34 PM
Introduction The Available Advisors tab allows admin and managers to monitor the advisors currently set as available to chat. This information includes the...
Wed, 25 Jan, 2023 at 4:14 PM