Advising

Advising: Live Conversations
Introduction The Live Conversations page allows users to monitor current conversations between VirtualAdvisor and students. This grid uses a Really Simple...
Thu, 3 Dec, 2020 at 5:08 PM
View Conversations
Introduction Institutions are able to view live and past conversations between their students and VirtualAdvisor. This allows users to view conversations...
Thu, 3 Dec, 2020 at 5:08 PM
VirtualAdvisor to School Advisor Handoff
Introduction Students initially start conversations with VirtualAdvisor to ask basic questions and resolve issues, but can be handed off to a live school u...
Fri, 8 Jan, 2021 at 2:45 PM
Advising: Awaiting Advisor & My Conversations
Introduction Students initially start conversations with VirtualAdvisor to ask basic questions and resolve issues, but can be handed off to a live school u...
Wed, 7 Oct, 2020 at 10:01 PM
Managing Sensitive Information
Introduction Institutes may deem that specific information provided within the VirtualAdvisor chat is sensitive data -  it is information that shouldn'...
Thu, 8 Oct, 2020 at 1:10 PM