Release Notes
Release Notes This release includes a minor bug fix. Fixes [SA-640] - Filter Code is still displaying unfiltered categories Fixed an issue wher...
Thu, 20 Apr, 2023 at 1:55 PM
Release Notes This release includes a new Conversation Search report and a minor bug fix. Enhancements [SA-633] - Conversation Search Report The ...
Thu, 9 Mar, 2023 at 3:17 PM
Release Notes This release contains accessibility updates for reading incoming chat messages, allows global content videos to be managed, and a new Availab...
Wed, 25 Jan, 2023 at 4:16 PM
Release Notes This release contains ADA upgrades to the employee side along with a minor fix. Enhancements [SA-607] - Employee Side ADA Updates U...
Thu, 8 Dec, 2022 at 4:57 PM
Release Notes This release contains an enhancement to increase the performance of sending push notifications. Enhancements [SA-594] - Enhance Perform...
Thu, 8 Sep, 2022 at 2:24 PM
Release Notes This release contains the push notification feature to alert advisors of certain actions and a minor fix to multi-turn responses. Enha...
Tue, 21 Jun, 2022 at 4:28 PM
Release Notes The release contains a couple of bug fixes. Fixes [SA-573] - 1000 Question/Response Train Limit Fixed the training process to now a...
Thu, 24 Mar, 2022 at 4:36 PM
Release Notes This release contains fixes to the Training Workflow grids and a login prompt. Fixes [SA-569] - Training Workflow Grid Filters Fixe...
Wed, 23 Feb, 2022 at 11:52 AM
Release Notes This release contains minor bug fixes regarding global override responses. Fixes [SA-522] - Not Allowing Save While Overriding Globa...
Thu, 6 Jan, 2022 at 3:26 PM
Release Notes This release contains minor bug fixes. Fixes [SA-530] - Contact Assignments Email Export With Wrong Forward Address Fixed an issue ...
Wed, 15 Sep, 2021 at 4:40 PM